Refund policy

Refund Policy Thank you for trusting your footwear care with born & made USA products! While we are confident in the engineering and quality of our products, we understand that things do not always work out. Please let us know how we can help make your order right. 30-Day Satisfaction Guarantee Please email us at support@bornnmade.shop with your order number and how we can best assist you. We will answer your inquiry promptly. Items sent back to us without first requesting a return authorization will not be accepted. We are unable to provide return/refund assistance for the following: • Final sale items & Gift cards • Items not purchased directly through bornnmade.shop • Items outside our 30-day satisfaction guarantee Damaged or Defective Items If you received a damaged, defective, or wrong item, please notify us immediately by emailing your order number and a photo to support@bornnmade.shop. Refunds We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded to your original payment method within 10 business days. Warranty Coverage Outside the 30-Day Window If your product develops a malfunction after the 30-day trial period, it is fully covered under our 1-Year Official US Replacement Warranty. Contact support@bornnmade.shop for prompt warranty service.